MAIN MENU > COMFORT SETTINGS > Tap the Comfort Setting you wish to change > “Participating Sensors” SmartSensor participation questions and answers https://support.ecobee.com/hc/en-us/articles/227877307-Resetting-your-ecobee-thermostat. "@context": "http://schema.org", Check Specification of ecobee thermostats. }, Ecobee can be reset without Wi-Fi if you have the PIN. If you choose to "Reset All," your ecobee will be wiped clean and returned to factory settings. How to Replace the Battery in an ecobee Room Sensor. How to factory reset your Room Sensor. You will need to set up your ecobee from scratch once again. Press J to jump to the feed. One room sensor is included with Ecobee SmartThermostat (none with Ecobee3 Lite), and you can add up to 32 SmartSensors to any Ecobee system. Ecobee API documentation states the refresh rate to be 15 minutes, which for my purposes is fine. good luck, hopefully you don't find anything else that you'll have to deal with her over, she sounds like a piece of work. Thanks In these cases, the thermostat will … The open air range of the sensors is probably 100 feet or more. { Hi!! Wait for at least two minutes before putting the battery back in. However, you can buy extra pair of sensors as per your home needs. We just purchased a home with an ecobee, but the former owner will not tell us her access code, or change the email access on her app to my email to allow us to reset the password. Go to Reset. "@id": "https://support.ecobee.com/hc/en-us/sections/360001684151-General-Thermostat-Questions", The time zone determines system adjustments for daylight savings time. New comments cannot be posted and votes cannot be cast. How to replace the Room Sensor's battery. "@id": "https://support.ecobee.com/hc/en-us/categories/360000707071-thermostats", The app won't help you fix the Ecobee's "hold" problem, but you can adjust the setting in Preferences. A: The thermostat sensor has a sensitivity variance of +/- 1F. Watch this short video tutorial for details. } The maximum number of sensors the ecobee can connect to is 32. Since the installation, about 6 months ago, heat and AC have worked great. I couldn’t find a way to reset without it. The issue is “Mirror Mode” depends on the existence of heating and cooling modes on the Ecobee. Go to Reset. Unfortunately, you can only set this up from the thermostat itself and not from the Ecobee app on your phone (like the Nest allows you to do ), but it’s easy to do and doesn’t take a lot of time at all. Physical access should substantiate ultimate access for anything other than smartphones or computers. "position": 3, MAIN MENU > SETTINGS > RESET > RESET SCHEDULE AND PREFERENCES. // . 1 Factory Reset Remove the circular backing from the back of the sensor. Here’s a way around that, though, which lets you pick which sensor to use and when to use it. If no prompt appears, please contact our Support team at 1-877-932-6233 or via Live Chat for further assistance. Choose the reset option that suits your needs: The ecobee thermostat will be reset to factory defaults. Now, there may be other places where ecobee displays their interpreted "occupancy" but the data is available. The best way to reset the code is to login to the Web Portal and disable Access Control remotely: Login to ecobee.com. The ecobee will still remember your equipment configuration and your ecobee account will not be deleted. If you need to change the email address linked to your ecobee account, resetting registration will allow you to re-register with your desired email address and password. Get in touch with our support team. Click on SETTINGS > ACCESS CONTROL. MAIN MENU > SENSORS > Tap the sensor you wish to change > PARTICIPATION . Setting up an Ecobee Remote Sensor to work with Apple Homekit. Reset All. Select Settings. Why waste your time. A Room Sensor may have come packaged with your ecobee Smart Thermostat. ] You can call ecobee support. When an alert is generated, it will appear on the screen of your ecobee and you'll also receive an email notifying you. "@type": "ListItem", Which Thermostats are compatible with your Room Sensors. { MAIN MENU > SETTINGS > RESET > RESET REGISTRATION. Is it even connected to WiFi anymore? I’m guessing the previous owner’s network is no longer there so even ecobee may be of limited help if they can’t connect to it. Or, buy a new thermostat and bill the previous owner (take them to small claims court if necessary - their behavior is really bad). I will add that I have contacted ecobee support for other issues and they have always been extremely helpful and quickly resolved any problems so don’t hesitate to contact them. "item": If you choose to "Reset All," your ecobee will be wiped clean and returned to factory settings. } I will add that I have contacted ecobee support for other issues and they have always been extremely helpful and quickly resolved any problems so don’t hesitate to contact them. It flabbergasts me that ecobee does not have a hardware reset switch like literally every single piece of smart home technology out there. I threatened to sue (not my first choice on how to handle this but I’ve been asking her to reset the unit since the inspection, which was months ago) and she gave me her passcode so I was able to reset it. Way to select which sensor to work with Apple Homekit also receive an email notifying.!, preferences, and reset All, '' your ecobee from scratch once again I had that issue a. 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